Tools already in your account

Keeping it a pastime with 24 Casino

Play only from 19+, and every 24 Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Set my limit

Operating under license ALSI-880623 issued by the Anjouan Offshore Finance Authority since 2007

Quick reference

Age, license, register and helpline

Most readers want to know whether this account is safe to use and who to call if it is not

Minimum age19+

LicenseALSI-880623, Anjouan Offshore Finance Authority

National registerBetGuard (Ontario)

ConnexOntario1-866-531-2600

Limit questions[email protected]

Five controls

Set these before the first spin

This brand keeps the controls in plain view rather than buried in fine print

Deposit limits

Deposit limits cap how much money can go in over a period you pick, so use them when the monthly spend needs a ceiling before bonuses or a big win tempt you.

Stop on money lost, not on mood

Loss limits end the session once your net losses reach the number you set, which suits anyone who keeps chasing a bad hour.

How long have I been playing?

Session time reminders break in after a stretch of play you define, useful when an evening disappears faster than you expect.

Time away, then back

Cooling-off periods pause account access for a short break, a sensible choice when a run of losses has left you irritated rather than enjoying it.

Take yourself out

Self-exclusion closes the account to play for a set stretch and suits anyone who wants the decision taken out of their own hands.

Under your control

From vague intention to a set figure

This settles where the limits live and what to check once one is on

Signed in and ready

Sign in, then open the account settings rather than the cashier; the limit controls sit with your profile details, not with the payment screens.

Find the limits section

Look for the limits or responsible play section and read every option listed there before you choose a single one.

Pick the one that fits

Choose money-based limits for spending you want capped and time-based tools for hours that tend to slip; each is set separately.

Before play, not after

Save the figure and confirm it shows on the summary screen; go back a day later to make sure the same number is still there.

Keep play away from the under-19 household

Checked from the start, verified at payout. Registration asks for a date of birth, and 24 Casino accepts players aged 19 or older only. A government-issued photo ID, a proof of address and a card image are checked before any withdrawal leaves the account.

Cover every browser, not one. Install one blocking tool on the shared tablet or phone and keep the password with the adult who does not play. Coverage across browsers matters more than the brand you pick.

A call for the family, not the player. Talk about money and time without accusations, and keep the conversation about behaviour rather than character. Relatives can ring ConnexOntario at 1-866-531-2600 for guidance of their own, any hour.

Signs that a pause is due

Catch these signs early and the fix is ordinary: a deposit limit or a short pause taken before the next session. Wait until money or sleep is gone and the choices narrow.

Scan these and be honest with yourself about which ones sound familiar.

Playing longer than you planned, most sessions
Chasing a loss with a bigger deposit
Keeping play from people close to you
Borrowing or using bill money to play
Losing sleep to stay in the game
Feeling flat when you are not playing
Promising yourself a cut-off and breaking it

Three services

Who can you call when play stops being fun?

Use this when a conversation would help more than another setting on the page.

ConnexOntario

Staffed every hour of every day, this line listens without judgement and keeps the call private. Players and their relatives can reach it to talk through what is happening and what to do next. 1-866-531-2600 connexontario.ca

Responsible Gambling Council

From its Toronto base, this independent non-profit explains signs of harm, walks people through self-exclusion and debt, and points players and relatives to local help. Everything it shares is free to access. responsiblegambling.org

iGaming Ontario

The body running Ontario's regulated online market answers questions about the rules behind limits and exclusions, and about its BetGuard tool. Players and relatives can go there to understand how the provincial system protects them. igamingontario.ca

Choose a pause or a full stop

Time to clear your head. Take a cooling-off period when you need hours or days away without losing access for good. Ask support to start one and play is blocked until it ends. Your account and history stay in place, so you return without re-registering.

Stop access for a long stretch. Ask support to close access for a long period when a pause is not enough. Once active it cannot be undone early, so treat it as final until the term runs out. Your balance and records are handled according to your request.

Register with BetGuard. BetGuard, run by iGaming Ontario, blocks you from every regulated Ontario online gaming site, OLG included, in one go. Sign up there from age 19 and pick 6 months, a year, 5 years or a custom term. Once active, the period cannot be shortened. betguard.ca

Doubts before play

Ask before you set anything

You will finish with the right tool chosen and a clear idea of how long it lasts.

Can I call ConnexOntario if the person who plays is my husband?+

Yes. The line at 1-866-531-2600 takes calls from relatives as well as players, around the clock, every day of the year. Advisors explain the options and point you to support services rather than judging anyone.

Why does 24 Casino ask for my age before I play?+

Gambling is for adults, so accounts here are for players aged 19 or older in this market. Age is checked at registration and again through a government-issued photo ID before a first withdrawal.

If I take a cooling-off pause, when can I play again?+

A pause shuts the account for the period you choose, and play returns automatically once it ends. Nothing is deleted in the meantime, so your balance and history are still there when you sign back in.

Does self-exclusion at this casino cover other sites in Ontario?+

No, it covers your 24 Casino account only. Ontario runs BetGuard through iGaming Ontario, and one registration there covers every regulated site in the province, OLG included. That route starts with periods of 6 months or longer.

Can I ask for my self-exclusion to end earlier?+

No. The exclusion stays in place for the whole period you picked, and BetGuard states it cannot be shortened once active. Choose a term you can live with, or use a shorter pause if you only need a break.

Can I set a deposit limit from my phone instead of a computer?+

Yes. The account section of the mobile version holds the same limit settings as the desktop one, so a cap can be put in place before a session starts. Raising a cap later only takes effect after a cooling-off period of at least 24 hours.